Effective Date: October 3, 2026

VB Fine Chocolates respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how Victory Finance Inc. DBA VB Fine Chocolates collects, uses, shares, and protects personal information when you visit our website, contact us, place an order, request information, or interact with our services.

1. Who We Are

VB Fine Chocolates is operated by Victory Finance Inc. DBA VB Fine Chocolates.

We provide handcrafted chocolates, custom-branded chocolate gifts, corporate gifting, event favors, and related products and services.

For privacy-related questions, contact us at sales@vbfinechocolates.com.

2. Information We Collect

VB Fine Chocolates may collect information that you voluntarily provide to us, including:

• Name
• Email address
• Phone number
• Billing and shipping information
• Order and purchase details
• Customization and branding information
• Event or delivery information
• Customer service inquiries
• Information submitted through website forms
• SMS/MMS opt-in and consent information
• Other information you choose to provide

We may also automatically collect certain information when you use our website, such as browser information, device information, IP address, website activity, and information collected through cookies and similar technologies.

3. How We Use Your Information

We may use personal information to:

• Respond to inquiries and requests
• Process and fulfill orders
• Provide customer service
• Prepare quotations and custom orders
• Communicate regarding artwork approvals and order details
• Coordinate pickup, shipping, and delivery
• Send customer-care communications
• Send SMS/MMS messages when you have provided applicable consent
• Improve our website, products, and customer experience
• Analyze website traffic and usage
• Maintain website security
• Comply with applicable legal requirements

If you separately opt in to receive marketing or promotional communications, we may use your information to send:

• Special offers
• Discounts
• New product updates
• Other promotional content from VB Fine Chocolates

4. How We Share Your Information

We may share personal information with service providers, contractors, technology providers, shipping or delivery providers, payment processors, communication platforms, and other vendors when reasonably necessary to provide our products and services.

For SMS/MMS messaging, we may share relevant information, including SMS opt-in or consent status, with service providers that assist us with messaging delivery, including messaging platform providers, telecommunications providers, and other vendors supporting our messaging services.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information sharing with subcontractors or service providers supporting functions such as customer service, messaging delivery, order processing, shipping, or other services necessary to operate our business is permitted.

All other use-case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties for unrelated purposes.

Your SMS/MMS consent does not authorize another business to send you promotional text messages.

5. Cookies & Tracking

We use cookies and similar technologies to help our website function properly, analyze website traffic, remember preferences, and provide relevant content or advertising where applicable.

Types of Cookies We May Use

Essential Cookies:
Necessary for basic website functionality, security, and network management.

Analytics & Performance Cookies:
Help us understand how visitors use our website so we can improve our website, content, and user experience.

Functional & Advertising Cookies:
May remember preferences and help provide relevant marketing or advertising experiences.

Managing Your Choices

You may modify your cookie preferences through the Cookie Settings option available on our website or through your web browser settings.

You may block or delete cookies through your browser. Disabling certain cookies may affect some website functionality.

6. Your Choices

You may contact us to request information about the personal information we maintain about you, subject to applicable law.

You may also choose not to provide certain information. However, some information may be necessary to process an order, provide a requested service, respond to an inquiry, or provide customer support.

SMS/MMS Choices

If you have opted in to receive SMS/MMS messages from VB Fine Chocolates:

• Reply STOP to opt out.
• Reply HELP for assistance.
• You may also contact us at sales@vbfinechocolates.com.
• Message frequency varies.
• Message and data rates may apply.
• SMS consent is not a condition of purchase.

If you opt out, we may send one final confirmation message and then stop sending messages to that number, subject to applicable requirements.

To enroll again after opting out, you must complete the applicable opt-in process and provide fresh consent. VB_Fine_Chocolates_A2P_SMS_MMS_…

7. Data Security

VB Fine Chocolates takes reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, use, disclosure, alteration, or destruction.

We limit access to personal information to authorized personnel and service providers who need the information to provide our services.

However, no method of transmitting or storing information can be guaranteed to be completely secure.

8. Children’s Privacy

Our website and services are not intended for children under 13 years of age.

We do not knowingly collect personal information from children under 13 through our website. If we become aware that personal information from a child under 13 has been collected without appropriate authorization, we will take reasonable steps to address the situation.

Where a particular product, service, promotion, or communication is subject to a higher age requirement, the applicable age requirement will apply.

9. Changes to This Policy

VB Fine Chocolates may update this Privacy Policy from time to time to reflect changes in our business, website, services, technology, legal requirements, or privacy practices.

When changes are made, we will post the updated Privacy Policy on this page and update the Effective Date as appropriate.

An update to this Privacy Policy does not automatically create new SMS/MMS consent where separate consent is required.

10. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Victory Finance Inc. DBA VB Fine Chocolates
1600 Dell Avenue, Unit B
Campbell, CA 95118
United States

Email:sales@vbfinechocolates.com
Customer Support: 650-382-1118, 650-382-4336
Website:https://www.vbfinechocolates.com/